Peterson Real Fyre 24-inch Charred Aged Split Oak Log Set with Vent-Free Natural Gas Ansi Certified G10 Burner - Variable Flame Remote
D**L
Beautiful Fireplace
This product was easy to install and setup and there were plenty of safety requirements that were made very clear. Peterson has spared no length to provide a quality product. Thank you.
B**Y
Real looking gas logs. Easy to use.
We replaced a wood burning fireplace insert with these ventless gas logs. They look fantastic and work great.
J**N
Great product and quality
This was my most successful internet purchase for 2017. Great product and quality.
W**R
Appearance better than other brands but more expensive
Well made product and very realistic. Appearance better than other brands but more expensive.
C**L
Five Stars
Love these logs!! Well worth the money!
J**N
Five Stars
I love these gas logs.
A**R
Love these logs!
We had a bit of confusion as the manual to install was not included in the box ... and when the professionals arrived to install they had nothing to go by. So something was wrong as you could see the #3 log and you shouldn't ... I emailed customer service and I will say their response time was amazing and they were very apologetic ... they have been awesome in a world where customer service isn't always great. So I did figure out how to rearrange the logs in the proper way once they sent me the manual. I LOVE THESE LOGS! The price is a great price and they look amazing .. warm the entire front of my house. The only negative I would say is that the sound, the "hum" of the working unit is louder than I would have liked ... I kind of wanted no noise really. All in all I recommend this product for sure, and great customer service!
P**S
Leaking Gas - I've asked for a replacement, but the seller hasn't replied.
I bought this product in 2020 and had my licensed plumber install it in my Airbnb. A month later, I bought the same product to install in a second fireplace in the same Airbnb. This hasn't been turned on until recently and it's leaking gas. My licensed plumber says it's defective and could cause an explosion.I paid $1,200 for a product that should be safe.
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