US Serif Software WebPlus X7

Worked just great.

According to Serif Support there is no technical support available for this software.I just got off the phone with Serif Support. I called to register WebPlus X7 which I bought from their site yesterday. They told me that this program is VERY old and no longer eligible for technical support. After 10 minutes of them DEMANDING that I explain why I bought such an old version of the software from their website yesterday and refusing to register X7, I hung up. I then found I was able to register online [...]. There is no link in the software to register on the Internet, but it can be done using the address above.

I have been using Serif WebPlus since version X4. Currently I have WebPlus X7 installed. I have had many issues with this version on my Win 7, 64-bit machine, with constant freezes and crashes. I have sent numerous crash reports from the software to Serif, but I NEVER get any response at all. And my webs don't always display properly in all web browsers. Sometimes they look good in Firefox and IE, but not in Safari. One additional very annoying problem that I still have is a GENERIC program icon on the task bar for X7. I know it's minor, but it is driving me nuts. I have posted this problem to the forums but after YEARS I have yet to find a solution. Currently I am attempting to re-install X7 from the DVD sent by Serif, but the DVD is unreadable, shaking and rattling back and forth in the drive. This is a pity, because the WebPlus program has some good characteristics. But for me, the problems and annoyances are starting to outweigh the benefits, and the lack of support is a deal breaker...

I bought it as brand new but when I recieved it the wrapper is gone so I cannot give it as a gift because they would think its used since the plastic warpper is missing. I guess everything else is ok but I returned it because it doesn't look new.

Update: As you can see from my review below I initially rated WebPlus X7 a little lower than I had hoped for. I now rate it 4 stars since the introduction of Win 10. The crashing problem I experienced under Win 7 has been resolved in the latest operating system update. There are many features to make life easier as a web site designer. I like having a master page where you change the page layout/content that is the same throughout the website just one time, and every page is updated automatically! Too many features to cover here. Photo shows website designed with X7. I've incorporated several nice capabilities because of WebPlus X7. Now recommend WebPlus X7.-----------------------------------Shortly after purchasing WebPlus X7 it started crashing when it was first opened. Serif's tech support identified the problem as a conflict with one of Microsofts Windows updates for Win 7. The solution was to uninstall that particular update. This made WebPlus X7 operate correctly ...... for that session. However, when the computer was powered down the automatic Windows Update software found one of its updates missing (the one just uninstalled) and promptly reinstalled the same update. So, you guessed it, the next time WebPlus X7 was accessed it crashed because of the reinstalled update. It has been a continuing endless cycle for 3 months now, still no solution. Today, 11/19/14, I received a sales offer to purchase the new WebPlus X8 .... It was not a complementary upgrade even though my purchase was less than 3 months prior, and it wasn't complementary because my software still crashed. No they wanted to sell a dissatisfied customer a new opportunity for more problems.Tech support has been available so far, up to 90 days. After 90 days you pay for support or you are on your own. Not sure I would have purchased their software had I known the problems I have experienced. Serif is a European company and they seem to have a different outlook toward dealing with their customer base from my experience.

This is an upgrade from X5 for me. I have looked and tried several different "web builders" and I keep coming back to Serif. There is a pretty steep learning curve but the tutorials are very helpful. I don't know any code and don't want to know any code as I don't have the time to learn it. I'm an admitted hack and only do this part time. I took over a friends website when the professional service he was paying for didn't deliver. I stuck my foot in my mouth and said I could do a better job. This software has allowed me to take over and produce a site that averages 100K hits a month. I needed something flexible, functional and that was easy to add/delete and/or change content that delivers professional results. X7 fits the bill nicely and allows me to build a rather complex site with multiple parent and child pages. I know it isn't perfect and a real webmaster would cringe but it works for me and my "client". The first version of the site I used the built in templates and it was OK. It worked but I wasn't happy with it. With X7 and some time, I completely started from scratch and now the site looks and functions the way I envisioned. Out of the 20 or so website builders I have tried, X7 is by far the best one I've used.