It will lock and unlock several times when i put my fingerprint or code in to unlock. Why is that?

It happens when the latch and strike are misaligned. Please make sure the bolt hole on the door frame is at least 1 inch deep, so that the bolt can be fully extended. Please check if the door can be closed properly, the deadbolt should not impact the strike or door frame on the door frame side, it should go directly into the hole properly. If above infor doesn't help to solve the issue, please contact our customer service.

How do you unlock the door with a finger print? I follow the instructions to add my fingerprint, but the door is not unlocking

To unlock your door with fingerprint, please place your finger on the pad directly. Please refer to the video to see if your fingerprint has been added successfully. Keep your finger dry and clean will help to unlock more accurately.

When pressing the lock button, why does the deadbolt go in and out 3 times sometimes before actually locking?

It happens when the latch and strike are misaligned. Please make sure the bolt hole on the door frame is at least 1 inch deep, so that the bolt can be fully extended. Please check if the door can be closed properly, the deadbolt should not impact the strike or door frame on the door frame side, it should go directly into the hole properly. If above infor doesn't help to solve the issue, please contact our customer service.

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Description

🔐 Unlock the future of home security with Veise’s smart fingerprint door lock!

4 IN 1 KEYLESS CONVENIENCE - Choose from fingerprints, passwords, one-time codes, or traditional keys for ultimate flexibility.
BUILT TO BRAVE THE ELEMENTS - ANSI Grade 3 certified and IP54 weatherproof to withstand extreme temperatures and weather conditions.
DIY INSTALLATION WITH PRO SUPPORT - Install in minutes with just a screwdriver, plus enjoy lifetime online support and 1-year warranty.
LIGHTNING FAST FINGERPRINT ACCESS - Unlock your door in a flash with 0.3s fingerprint recognition and 1s door unlock time.
EFFORTLESS AUTO ONE TOUCH LOCKING - Set auto-lock timing or lock instantly with a 2-second key press for peace of mind on the go.

The Veise Fingerprint Door Lock KS02B combines cutting-edge biometric technology with robust ANSI Grade 3 security and weatherproof durability. Featuring ultra-fast fingerprint recognition, multiple unlocking methods, and customizable auto-lock settings, it offers seamless keyless entry for any standard American door. Finished in elegant oil rubbed bronze, it’s easy to install and backed by lifetime online support and a 1-year warranty, making it the smart choice for modern professionals seeking convenience and peace of mind.

Specifications

Brand	Veise
Special Feature	Anti-Peeping Password, Auto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock
Lock Type	Biometric, Deadbolt, Keypad
Item dimensions L x W x H	5.35 x 6.22 x 2.56 inches
Material	Aluminum
Recommended Uses For Product	‎Front door, side door, back door, bedroom door, garage door, basement door
Style	Door Lever
Color	Oil Rubbed Bronze
Number of Pieces	1
Finish Type	Oil Rubbed
Included Components	2 Backup Keys, Fingerprint Door Lock (Comes with 2 Lever Handle), Installation Instruction, Programming Quick Set Up, Latch, Strike, Mounting Plate, Screws
Controller Type	Keypad Deadbolt
Shape	Rectangular
Control Method	Touch
Model Name	KS02B
Manufacturer	Veise
Part Number	KS02B
Item Weight	3.78 pounds
Product Dimensions	5.35 x 6.22 x 2.56 inches
Item model number	KS02B
Finish	Oil Rubbed
Head Style	Philips
Special Features	Anti-Peeping Password, Auto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock
Usage	Inside, Outside
Batteries Included?	No
Batteries Required?	Yes
Warranty Description	Veise offers at least 1-year warranty and lifetime online phone support from Monday to Friday 9 AM to 5 PM PST, and 24/7 after-sales email service.

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TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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Veise Fingerprint Door Lock with 2 Lever Handles - Keyless Entry Door Lock, Electronic Keypad Deadbolt, Digital Smart Code & Front Handle Sets, Auto-Locking, Easy Installation, Oil Rubbed Bronze

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