Item came with probably a broken pin, the key is able to turn the lock but the shackle doesnt go up, it stays locked. What do I do?

This lock has no spring to pop the shackle open you turn the key 90 degrees then pull the shackle up.

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🔐 Lock in safety, unlock peace of mind.

COMPACT POWERHOUSE - 38mm wide and 44mm tall for easy portability without compromising security.
SAFETY FIRST SECURITY - High-security, reserved-for-safety cylinder with a 6-pin tumbler ensures only authorized access.
BUILT TO BRAVE EXTREMES - Durable thermoplastic body resists chemicals, UV rays, and extreme temperatures—perfect for any industrial environment.
FAIL SAFE KEY RETENTION - Key retaining feature guarantees the lock is never accidentally left unlocked, enforcing strict safety protocols.
CUSTOMIZABLE IDENTIFICATION - Permanent write-on labels let you personalize your lockout/tagout setup on-site for seamless compliance.

The Master Lock 410RED Zenex™ Safety Padlock is a compact, 38mm wide thermoplastic lock designed exclusively for lockout/tagout applications. Featuring a durable, chemical- and UV-resistant body, a high-security 6-pin tumbler cylinder, and a key-retaining mechanism, it ensures maximum safety compliance and reliability in professional industrial settings.

Fr 38

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TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

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Customer service was outstanding when I had questions about the product.

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Manufacturer	Master Lock
Part Number	410RED
Product Dimensions	10.16 x 9.91 x 8.89 cm; 100.21 g
Item model number	410RED
Size	9.4 cm x 4.7 cm x 2.7 cm
Colour	Red
Style	Modern
Finish	Vinyl Coating Painted
Material	Thermoplastic (Zenex)
Shape	Square
Item Package Quantity	1
Number of Pieces	1
Special Features	Durable
Usage	Outside, Outside; Professional
Included Components	Safety Padlock
Batteries included?	No
Batteries Required?	No
Item Weight	100 g

Master Lock Red Zenex™ thermoplastic Safety Padlock, 38mm Wide with 38mm Tall Shackle, keyed Different

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