Smart WiFi Door Lock Set: HEANTLE Keyless Entry Front Door Lock Fingerprint Electronic Digital Keypad Deadbolt with Handles Set App Remote Control Alexa Voice Auto-Lock

I ordered this lock because I was tired of hunting for keys when I had my hands full and also to update the curb appeal of our house.InstallationInstallation was easy. I had to drill a hole for the outer handle because we just had a normal knob before but besides that everything was easy with common household tools.Function and DesignEverything seems to function fine right now. I’ve only had the lock for a short time, so I can’t say how well it holds up over years and years, however, the design feels high quality and it functions great as far as the keypad, voice control, etc. I’m a mechanic so I do have trouble with the fingerprint function, of course that’s not a fault of the lock it’s just me lol. My wife uses the fingerprint function all the time to get in.PriceI was very pleased with the cost of this lock. Most other big brand locks were upwards of $300+ I would say this is a great product for the price.In conclusion, I would definitely purchase from this company again. Instructions were clear and simple. Templates provided for drilling if using a new door, multiple ways of opening the door using the lock. I love this product and will definitely install more of their products if I get a bigger place!

I purchased the biometric lock with key pad. Had a friend install them with ease!Setting up the app and connecting the 2 doors was easy. Gateway setup was also easy and even though I have 2 locks, 1 gateway works them both.After the app install I was setting up the codes and fingerprint. They said successful on the app however they would not engage with the locks.I reached out to tech support on a Sunday, after 6:00pm. Got vm at first however I did not leave a message, considering it was a Sunday evening.Within 10 minutes I received a text from the line asking if I still required help.Elaine quickly engaged via text then enabled a video chat with screen sharing to swiftly resolve the issue. She was wonderful!!!! I am very impressed with their support, the quality of the locks and affordable price! Highly recommended!!!!

Took alil but of time but finally got the handle on, patience is the key.Next day tackled the key less entry, then trying to understand how to lock the device from your phone or just your finger print wasn’t working 😩! Called the 888 number left a message for a return phone call At about 8 pm received a text from Eliane nicely patiently walked me through the steps to get the job lock up and running . If it wasn’t for Eliane helping me I would have definitely returned the item back no problem. Amazing customer service they helped make the installation process so easy. They walked me through the steps to make sure that everything was working properly. I did have an issue the next day with adding more finger prints but within minutes I received a text from Eliane stating she would be happy to help me again. Now that’s GREAT service and it’s speaking to a real person not a robot. Love them ❤️❤️❤️❤️Update OCT 11,2024- JUNK ! Remove it finger wasn’t reading ANY finger prints! Got tired if hearing the beeps early hours of the mornings when my husband would try to lock the darn door ! Removed it and ready to toss out to the garbage!!!!DONT WASTE YOUR MONEY !!!!

Looking for something to “dress” up our entry door as well as something we could provide and control access and this Heantie access lock was the perfect all around fit. It easily fit into the existing lockset and deadbolt from the previous lock and we only had to drill one hole for the outside handle (at the bottom). Setup with the app and the gateway was straight forward and love the fact that I can tell Google to lock or unlock the front door. Love the auto lock feature and that you can change the length of time for the auto lock to occur. We also love the fact that each one of our family members can have their own thumbprint or fingerprint for access and that we can put temporary codes in place for anyone that needs to get in the house like an exterminator.We did have one issue, but was easily resolved. The lock wouldn’t go all the way into the deadbolt without the key. Figured it out. I had accidentally moved the locking mechanism with the key before I inserted the lock in.I had called support and left a voicemail and within four hours they were texting me back with support. However, I had already figured it out rereading the instructions and correcting my mistake.Also pay attention that you’d have to indicate in the app which way your lock motor turns I didn’t do it, but a lot of people and other post had said that their lock wasn’t working and then realize that the motor was going the wrong way. The motor direction is controlled by the app.This is the best value for my money, and kind of makes me wish I had more than one front door or door that I could use it on because I would certainly buy another one.

Looks great and works great. My only problem is with in a month the batteries corroded inside the unit.

This is a great quality, high end door lock. Its solid and heavy. Its made from a heavy duty alloy. The deadbolt and handle are industrial strength. It can even be set to lock on its own after a few seconds, so you don’t have to worry about forgetting to lock the door. The handle is reversible so you can use it on left or right doors.The keyboard is backlit, which makes it easy to input your code even during dark nights. You can input different codes for different people if you wish. I gave my neighbors a special code which I activate only when I’m out of town so they can care for my cat. It can hold a few dozen different fingerprints in its memory bank. So even huge families can all access the knob.I was able to install it myself. I only needed one Phillips head screwdriver. The instructions were very clear, which made installation easy. The coolest part about this particular lock is that you don’t need a phone app to manage it or set it up. Every previous smart lock I’ve owned has required its own wonky app, most of which are more trouble than they’re worth. This one has no app. Thank goodness!