AT&T 974 Small Business System Speakerphone with Intercom and Caller ID/Call Waiting (Titanium Blue)

I had several Verizon business lines setup with Centrex and this phone allows me to route up to four lines through it, with different settings for each (different rings, or even no rings), it shows caller id data, tracks calls, and has all of the basic features you would want in an office phone (speakerphone, DND, autodial, headset out, etc).I do not use this in a large environment, so I can't speak to how well it transfers calls or deals with that sort of life - I have a single small office and suits my needs well.The only thing that I don't like about it is not really a fault of the phone, it is a fault of my own for not looking for a phone with it in the first place - but I want a phone that can talk to my computer. Pass the caller id on to my computer, log, screen, etc - I am in the software business and would like more control over anything in my office.This phone is basic, but has every feature a small office would need.

Only 2 of the 3 phone lines worked. MA waste of money since it was purchased to have multiple lines.

We have a small office and this is perfect for us. We can use the intercom to talk to each other internally or to announce who is waiting on the other line. We have the model 945 in the other offices and they work seamlessly together. I have the model 974 which adds the caller ID and call waiting feature, which I like to have (the model 945 doesn't do that). I use the speed dial all the time for frequently dialed numbers, and the conference feature comes in handy. The set up menu is pretty intuitive AFTER you have glanced over the manual to see how it's set up. The manuals are available as a free download online. The phone is an office workhorse.

Two issues I had were:1. When connecting to a Vonage line, Caller ID did not work until after I completely powered down the phone, including removing the backup batteries.2. The headset volume was always too loud even when the volume was set to the minimum setting. I had to hold the phone away from my ear.The phone is full featured and seemed ideal for my small business, but it's going to get replaced.

This is an older model phone, but it is compatible with the rest of the phones in our system, so it was a much better solution than replacing all 6 phones. Is working fine so far.

I purchased this phone to replace an older AT&T 2 line phone after I installed 2 more lines. This phone is well made and the buttons are sized nicely and laid out logically. It has plenty of memory storage for frequently dialed numbers. The screen is clear and easily readable. Most importantly, the sound quality is clear and the speaker phone feature works very well. All in all, this is a great phone that can be used as a stand alone or as part of a small office system. When more than one phone is used, the intercom feature become usable. If you are in the market for a small business system that works great, feature rich and at a nice price, this may be it.

i originally gave this phone 5 stars, but after the issue i had with the speakerphone i'd reduce it to 4 stars but amazon doesn't seem to let me.Although some sellers say this phone is Black or Graphite, apparently it comes in only one color, Titanium Blue. Titanium Blue is kind've a dark grey color with a slight bluish cast.You can find the two different listings by their ASIN number or by the tag i added -- ATT974.B000F74RJ8 GraphiteB0002YY1HW Titanium Blue (this one)I would prefer that it came in black, but other folks like the blue/grey color.I wound up returning the phone that i ordered because i didn't like the speakerphone on conference calls. i have AT&T 870 which is over 10 years old and works incredibly well, but it's not a multi-line phone. that speaker phone works very well in conference calls where there's a speaker phone on the other end as well, but this one doesn't; it seems to have a kind of "half-duplex" mode of operation where i can either speak or hear what other folks are saying, but not both. when there's background noise at the other end, it doesn't seem to let me talk. in contrast, my old 870 seems to have some kind of variable mute mode where it adjusts the volume at each end incrementally depending no who it thinks is talking more.i've read the reviews of a lot of the multi-line speaker phones here, and nobody seems very happy with the speaker phones except for the Polycom phones, and even with them there are a number of complaints. i think i'll try one of those next.other than the speaker phone issue and my personal dislike for the color, it's a very nice phone. if the other feature are more important i'd suggest you buy it.

When the phone arrived it had major scratches all over it and had missing amenities that should have come with the phone.