Shower head leaks when the other outlets are on. Is this an installation issue or product issue?

I don’t have this happening with mine, so my sense is it is probably an installation issue.

Shower head leaks when the other outlets are on. Is this an installation issue or product issue?

my shower not been installed yet will get back to you once been fitted

Is the user able to control the water flow? it seems to me the water pressure is set and cannot be adjusted.

The water pressure can be adjusted the small knobs which you use to select the spray you want can also be twisted to change flow rate,

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🚿 Elevate your daily ritual with smart, sleek shower mastery.

DREAM SPRAY TECHNOLOGY - Experience perfectly balanced water flow from every nozzle, no matter the spray pattern.
DUAL SPRAY ACTIVATION - Simultaneously enjoy hand and head showers with just a button push for ultimate shower luxury.
LOW MAINTENANCE LUXURY - Hard-wearing chrome finish wipes clean in seconds, keeping your shower gleaming like new.
EFFORTLESS SHOWER CONTROL - Push to start, turn to adjust volume, push again to pause—your perfect preset every time.
INVIGORATING SPRAY OPTIONS - Choose from ActiveRain scalp massage or PureRain’s soft droplets for a revitalizing start.

The GROHE SmartControl Concealed 3-Way Mixer Valve Push Button Shower Set combines innovative push-and-turn controls with DreamSpray technology for perfectly balanced water flow. Featuring a 31cm SmartActive Cube head shower with two spray modes, a versatile hand shower, and a 1.5m flexible hose, this chrome-finished system offers effortless volume adjustment and simultaneous spray activation. Designed for easy cleaning and backed by a 5-year warranty, it’s a premium upgrade for a modern, energizing shower experience.

Specifications

Manufacturer	Grohe
Part Number	34712000
Product Dimensions	44.5 x 35.5 x 40 cm; 5 kg
Item model number	34712000
Size	Eckig
Colour	Chrome
Style	Shower system with mixer
Finish	Chrome
Material	Chrome
Pattern	Single
Shape	Phone
Power Source	No
Installation method	Wall Mounted
Item Package Quantity	1
Number of Pieces	1
Hose Length	1.5 Metres
Number of handles	2
Handle material	Brass
Measurement System	Metric
Plug profile	Installation
Included Components	Built-in mixer with 3 keys, SmartControl mixer installation set, GROHE Rapido SmartBox, Rainshower SmartActive 310 Cube wall shower set, Euphoria Cube Stick hand shower, Euphoria Cube outlet elbow and integrated shower bracket, Flexo Silverflex 1.5 m
Batteries included?	No
Batteries Required?	No
Item Weight	5 kg

Fr 3639

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GROHE SmartControl - Concealed 3 way Mixer Valve Push Button Shower Set (SmartActive Cube 31cm Head Shower 2 Spray, Hand Shower 1 Spray, Shower Hose 1.5m, Turn for Volume Adjustment), Chrome, 34712000 [Energy Class A]

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