LG G7 ThinQ 6.1in LM-G710TM TMobile 64GB Android Smartphone (Renewed) (Platinum Gray)

I had a Samsung S7 Edge that had been a great phone, but the battery was not holding a charge more than 5-6 hours. I investigated online and to replace the battery with one that was the same quality as the OEM item, I would have to pay $90. Or I could use the $90 toward a different phone.I had been looking at reviews of the idea of purchasing what was a flagship phone just 1-2 years ago, but now recently severely discounted or refurbished/renewed. I have been hesitant to purchase renewed products like this, but my employer has purchased tablets, monitors, and video cameras like this and has never needed to return anything. I became sick with a longterm illness recently and I did not like the idea of missing medically related calls due to poor battery life, but did not want to buy a $650-800 phone right now. I decided this LG G7 ThinQ would be a stop-gap item for now and I would purchase something better in a few months. And if I had a problem, it was going back in 72 hours.I have changed my plans, I will not be considering another phone for at least a couple years when I want a 5G phone.The phone I received is in incredible shape. It looked like somebody might have kept it in their front pocket without a case for a couple weeks, and nothing more. I had to use the magnifying glass app from the old phone to see any marks on the metal banding, zero faults on both glass sides. The S7 Edge and this phone are almost identical in dimensions when you lay them on each other, but this one has a better display and the display has more real estate.LG allowed 99% of what was on the other phone to come over configured correctly. The phone kept asking to do app and security updates. In all there were 5-6 updates necessary to bring the phone up to speed. One of those updates included Android 9.0, and brought the phone current with the Dec. 1 2019 security patch. After one was done, it was not immediately apparent that there would be additional updates waiting. Just know that if you are a quarter of a year or more behind, be sure to check ten minutes after the last update for your phone to see if it offers another.Checking with the Antutu app found no dead pixels and the battery capable of holding 92% of its original charge (2796 mAh vs 3000 mAh new). I have no problem getting a full day of work out of the phone, but do charge it when on the road. Mentioning driving, the Google Assistant summoning button is fast and what I use to start navigation while I hook up and mount the phone. I like this feature a lot. This phone is very loud and I prefer this to having stereo speakers that don't have good volume and presence. The camera and all other features keep surprising me (in good ways) as I have gotten around to trying them out.My wife is surprised I settled on "an old used phone," but this one looks great and is a good performer. The mismatched charger and cable are fine and work fast. I am using previously owned fast chargers at home and in my car with the USB cord I purchased along with the phone. I have the other set in my travel bag as spares. This was a great purchase.I have chosen the heavier Spigen case that still has a kickstand for protection.

Packaging was white box, no manuals, just a generic charger and 3' USB C cable and a card telling how to get installation help and tech support from Amazon for 90 days. Charger is a higher amp quick charge type. Also included a pin to pop open the SIM card slot.Phone itself was perfect, no scratches or dings at all. Put my T-Mobile SIM card and SD card in new phone and then upgrading from my LG G6 via wifi was a snap, just followed instructions for both phones to transfer data and it just flat worked. One upgrade to Android current version later and it was up and running perfectly.Speed wise, I loved my G6 but busted the screen finally and was about the same cost to upgrade or fix it so I went the upgrade route. G8 or some other 5G phone was too expensive and 5G is too new to go with it yet anyhow. Google 5G limitations to see why the time for it isn't yet for me, too bleeding edge. I'm usually on GB ethernet wifi at home so 5G doesn't matter to me.Only issue I had was SwftKey keyboard app didn't work and EverNote didn't transfer for reasons unknown. Reinstalled SwftKey (best $0.99 I ever spent) and it worked. Installed EverNote and it had all my notes in place. I guess it picked them up from the SD card.Speed wise, I didn't expect it to be that much faster than my G6, but was very surprised at the speed difference between the two. My G6 had an early snap dragon processor, so it's I guess two gens back from this G7 and that makes a huge difference.I went on swapa and this phone does not show up as stolen or blacklisted in any way. I did that first as if it was, I would have gone no further and returned it immediately.Overall, had no issues and recommend this phone from and this vendor, Amazon Renewed. I only buy refurbished stuff directly from Amazon, no other vendors because of warranty service and no quibble returns.

Great phone but the volume is low an the battery die quickly

I wanted to like this phone, I really did. On initial setup Tmobile updated itself and then it upgraded to Pie. It started by giving me pop-ups about certain apps failing to run and it would just close them out. These are the same apps that run on my old Android phone and my old iPhone with no problems. No more, and even less as I didn't install any games. I patiently tried different settings in the OS to no avail. I did a factory reset when it started complaining about Google photos. I started setting things back up again and got to a point to where I thought it was stable as it wasn't complaining about apps anymore, but then it made a buzzing noise, froze up, and rebooted, after which I promptly removed my Google account and did another factory reset. Packaged everything back up the way it came and sent it back. The person on Amazon chat offered to replace, but I'm not sure I want to go through all that again.